Kathy Richardson

Kathy Richardson is an accomplished Project Manager Team Lead at OneSource Virtual, with a focus on creating training materials and coordinating project deliverables since December 2022. Previously, Kathy served as a Process Innovation Business Analyst at Asurion, where leadership in tracking performance metrics and developing scalable tools significantly enhanced operational efficiency. Experience also includes roles as Manager/Director of Activities at Travel Resorts of America, where Kathy maintained service excellence while overseeing sales and marketing strategies, and various retail sales consultant positions at companies such as Waci Wireless/Verizon and Sprint, where Kathy consistently achieved performance goals and built strong customer relationships. Kathy began the professional journey as a Lead Trainer and Marketing Representative at WEST COMMUNICATION, contributing to successful telemarketing efforts. Kathy holds a High School Diploma from Paxton School.