Mary Beth Cousins has extensive experience in customer relationship management and service delivery, currently serving as a Service Delivery Manager at OneSource Virtual since October 2018. Prior to this role, Mary Beth held the position of Customer Success Manager at OneSource Virtual from August 2014 to October 2018, where responsibilities included managing customer satisfaction and performance improvement. Mary Beth's career also includes significant roles at CiCi's Pizza, Mosaic Sales Solutions, Harper House, RR Donnelley, and Nokia, Inc., demonstrating a consistent track record of enhancing customer relationships, project management success, and team leadership. Educational background includes attendance at West Texas A&M from 1992 to 1995.
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