Paula Hill is a seasoned professional with extensive experience in the payroll and customer service sectors, currently serving as a Payroll Operations System Analyst and Continuous Improvement Specialist at OneSource Virtual since May 2016. In previous roles, Paula excelled as a Payroll Specialist providing Workday services and training, and as a Payroll Processor, contributing to innovative cloud-based ERP solutions. Prior experience includes positions at McKesson Health Solutions, ServerLIFT Corporation, Optum, and Oakwood Worldwide, where Paula demonstrated strong skills in customer satisfaction, team leadership, and training development. Paula's educational background includes certifications in Notary Essentials, Special Educational Needs, Six Sigma, and Lean Management, along with a high school diploma from James Madison High School.
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