DL

David Lord

Customer Support Manager (performance) at OneStream Software

David Lord has extensive experience in customer support and technical roles, primarily in the field of corporate performance management. Currently serving as Customer Support Manager at OneStream Software since October 2019, David has progressed through positions such as Senior Technical Support Engineer and Technical Support Engineer, contributing to OneStream's innovative finance solutions. Previously, as UK Support Team Leader at inlumi from April 2013 to October 2019, David coordinated a team of EPM Support Consultants to support UK clients. David's earlier career includes various IT support roles at Rochdale Boroughwide Housing, where expertise was developed in systems analysis, upgrades, and user training. David holds a Bachelor of Science (BSc) Honours degree in Information Systems from the University of Leeds, complemented by early education at Bury Grammar School.

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OneStream Software

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OneStream™ provides an intelligent finance platform built to enable confident decision-making and maximize business impact. OneStream unleashes organizational value by unifying data management, financial close and consolidation, planning, reporting, analytics and machine learning. We empower Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day. All in a single, modern CPM platform designed to continually evolve and scale with your organization. OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, and IGSB. With over 1100 customers, 230 implementation partners and over 1200 employees our primary mission is to deliver 100% customer success. To learn more visit www.onestream.com.