Edward Gutierrez is an experienced professional in the field of customer escalation management, currently serving as a Customer Escalation Manager at OneStream Software since May 2022. Prior to this role, Edward worked as a Regional Escalation Manager at Pomeroy from November 2019 to June 2022, and as a Process Lead at Getronics from October 2018 to November 2019. Edward's career began as a Computer Technician at The O'Connell Companies, Inc., where Edward worked from August 2017 to October 2018, and as a Personal Computer Technician at Whalley Computer Associates, Inc. for a brief period in 2017. Edward holds a Bachelor of Science degree in Computer Information Systems from Worcester State University and has furthered education at Holyoke Community College.
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