Scott McHardy is currently the Director of Customer Support at OneStream Software, where they lead initiatives to enhance customer service. Previously, as the Director of Technical Support at Cloudli Communications, Scott implemented transformative strategies that improved efficiency, customer satisfaction, and team collaboration. They developed advanced monitoring systems, introduced innovative diagnostic methods, and consolidated multiple support teams, all while fostering a culture of continuous improvement. Scott holds a Bachelor of Science in Biomedical Physics from Laurentian University and a Certificate in Data Science from Sheridan College.
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