OneSupport
Gary Thacker possesses extensive experience in technology and management roles, currently serving as a Technology Technician at OneSupport since April 2016. Previously, Gary held the position of Technical Lead at RadicalType.net Personalized Tech Support Services from March 2008 to July 2014, where services focused on personalized technical support in Metro Atlanta. Earlier roles include Production Manager at Atlanta Network Technologies, Inc./Antonline.com, overseeing online retail operations from December 2006 to February 2008, and Office Administration at Havoc Paint & Design from February 2006 to January 2008. Gary Thacker earned a Bachelor of Technology in Information Technology from the Georgia Institute of Technology, following completion of high school at Wheeler High School.
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OneSupport
OneSupport is a leading provider of customer service, technical support, and sales enablement solutions for technology products and services. OneSupport helps some of the largest and most successful companies in telecommunications, web hosting, cloud computing, managed services, OEM, and technology design and implement highly successful customer care strategies. Using a 100% U.S. based workforce, OneSupport employees provide support and care to consumers, SMB, and enterprise customers. OneSupport IT Consulting Solutions have helped clients improve their customer experience, reduce operational costs, decrease downtime, and improve customer satisfaction.