Kimberly McDaniel is an experienced professional with a strong background in account management and customer service. Currently serving as an Account Manager at OneTouchPoint since February 2022, Kimberly previously held positions at Thomas Printworks as a Customer Service Representative and Production Coordinator, and at Dynamic Reprographics, Inc. as Customer Database Admin and Relationship Manager, where an emphasis was placed on nurturing client relationships and ensuring satisfaction with a 93% accuracy rate. Earlier roles included Shift Supervisor at Starbucks, where Kimberly played a key role in enhancing customer experiences and achieving sales growth, and a Graphic Designer/Administrative Assistant at US Gold Reserve, contributing to marketing initiatives and client management. Kimberly began their career with an internship at SicolaMartin Marketing & Advertising, focusing on graphic design. Kimberly earned a Bachelor of Science in Fine Arts with a concentration in Graphic Design from Samford University.
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