Julien Bony is a seasoned Customer Success Manager, currently engaged with OneTrust since May 2023, focusing on key account management and offering expertise in governance, risk management, and compliance (GRC) products. Julien excelled in previous roles at Didomi and Apple, where responsibilities included enhancing customer satisfaction, managing renewals, and leading strategic initiatives to optimize product usage within B2B frameworks. With a background in technical support and business development, Julien has effectively trained teams, monitored performance metrics, and maintained high customer satisfaction rates. Educationally, Julien holds a Master's degree in Entrepreneurship & Risk Management from Excelia and a BTS in International Trade from Marguerite de Valois.
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