Michael Douglas is an experienced professional in customer success management, currently serving as a Senior Customer Success Manager at OneTrust since May 2021. Prior to this role, Michael worked as a Customer Success Manager at Splunk from September 2018 to May 2021, and served as a Coach at Blue Ocean Contact Centers, where responsibilities included team training coordination, employee evaluations, and performance plan management. Michael's career began at Cisco as a Logistics Specialist from December 2016 to December 2017. Michael holds a Bachelor of Applied Science (BASc) degree in Economics from Dalhousie University, earned between 2012 and 2016.
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