Mitch Mitchell is a seasoned professional with extensive experience in customer success and account management, currently serving as a Principal Customer Success Manager at OneTrust since October 2020, where management of a strategic portfolio of Fortune 100/500 accounts has resulted in significant revenue retention and expansion. Prior roles include Senior Customer Success Manager at OneTrust, Technical Account Manager at Atlanta Sprinkler Inspection, and Enterprise Customer Success Manager at UserTesting. Mitch has a solid foundation in customer success operations, having built teams and systems from the ground up while achieving measurable revenue goals at Riskalyze. Additionally, Mitch's background includes healthcare experience as a Clinical Partner at Piedmont Atlanta Hospital and educational roles as a high school teacher. Mitch holds a BA in Biology with a biomedical concentration from Covenant College.
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