Neil Jensen is a seasoned professional in customer success and technical support, currently serving as a Customer Success Consultant at OneTrust since September 2019. Prior experience includes roles at Ionic Security as a Technical Account Manager and Manager of Customer Support, where Neil engaged with Fortune 50 C-Level executives and implemented help desk solutions. Significant achievements include improving SLA compliance for ticket response times, developing training regimens, and leading a customer-focused support team. Earlier roles involved supervisory and technical support positions at LOUD Security System, Inc., ConTENTment Camping, and Lacefield Designs, showcasing a diverse background in operations and team management. Neil holds a Bachelor of Business Administration in Managerial Science from Georgia State University.
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