Nick Crocker is an experienced professional with a strong background in customer support and product management. Currently serving as a Principal Product Specialist and Customer Support Team Lead at OneTrust, Nick leads a team of customer support analysts, focusing on hiring, training, and managing escalations. Previously, as an Application Support Engineer and Customer Success Manager at VeriSolutions, Nick developed training materials and managed customer onboarding for an advanced IoT system. Earlier roles include teaching English as a Second Language and providing customer support in the healthcare software sector. Nick holds a Bachelor of Science in International Business from the College of Charleston and has enhanced skills through training at the Georgia Institute of Technology.
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