João Santos is currently a Service Manager at ONI, where they provide remote technical support, configure telecommunications equipment, and monitor network performance. Previously, they held various roles, including a Telecommunications Technician, where they managed incident detection and equipment configuration. João also completed an internship at Olisipo, focusing on incident management and network monitoring. They have an educational background in computer architecture and network systems management, having studied at institutions such as Citeforma and ISCTE - Instituto Universitário de Lisboa.
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