Sam Jansson has extensive experience in IT and service management, having held various roles since 2007. Notable positions include Service Desk Development Manager and Team Leader at Onitio Finland Oy, where responsibilities encompassed team development and operations management. Previous roles include System Specialist and Service Desk Manager at MPY Palvelut Oyj, Customer Experience Developer at Agens Ltd, and Incident Coordinator at CGI. Jansson's educational background includes a degree in telecommunications from Helsingin tekniikan alan oppilaitos and a Further Qualification in First-Level Management from the Management Institute of Finland MIF Oy.
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