Onkar Infotech, was founded in the year 2000 and in less than a decade has grown to become a leading technology-focused travel call centre / BPO managing end to end business processes outsourced from its clients based out of its principal target markets - the UK. Onkar Infotech’s core competence lies in successfully handling air travel business processes including air reservations, hotel reservations, car rentals, holiday packages etc outsourced from reputed travel houses primarily in the Europe. Apart from handling consumer-travel based business processes, Onkar has also endeavored and proved highly successful in managing end to end corporate-travel projects outsourced from reputed travel management companies.

Outsourcing

Onkar Infotech

This department manages and supports technology solutions and information systems to enhance organizational efficiency.

Information Services

The Marketing and Design team at Onkar Infotech focuses on creating compelling visual content and executing effective digital marketing strategies to enhance the company’s brand presence and drive customer engagement. This team collaborates closely to design user-friendly interfaces, develop SEO-optimized content, and manage affiliate marketing campaigns, ensuring that the company’s travel-related services reach a broad and targeted audience across the UK and Europe.

Marketing and Design

The Sales & Account Management team at Onkar Infotech is responsible for building and maintaining relationships with clients, ensuring their travel business process outsourcing needs are met efficiently. They focus on driving sales growth, handling client inquiries, and providing tailored solutions in air travel, hotel reservations, and corporate-travel projects. The team ensures client satisfaction while identifying opportunities for service enhancement and business expansion within the UK and Europe markets.

Sales & Account Management

This department focuses on facilitating and managing travel-related sales and consulting services.

Travel Sales

The Human Resources team at Onkar Infotech is responsible for managing recruitment, employee relations, and compliance with employment laws. They play a key role in developing HR policies, coordinating training programs, and fostering a positive work environment to ensure the effective functioning of the company’s technology-focused travel call centre and BPO operations.

Human Resources

This department manages the sale and distribution of tickets, ensuring customer service and efficient processing.

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Other teams

Marketing and Design

Sales & Account Management

Travel Sales

Human Resources

Ticketing Operations