Hadeed Akmal

Hadeed Akmal is a professional with extensive experience in customer success, product management, and business analysis. Currently serving as Customer & Product Success at OnlineApplication, Hadeed utilizes a consultative approach to enhance the SaaS platform. As the Founder of Customer Success For Good, Hadeed is dedicated to fostering a community of customer success professionals focused on ethical practices. Previous roles include Product Success Manager at RecruitGo, Customer Success Manager at Oyster® with a record of achieving a 100% customer retention rate, and various positions at SchoolApply, where Hadeed managed customer journeys and sales teams. Hadeed's educational background includes a Master's degree in Business Analytics from the University of Galway and a Bachelor's degree in International Business and Management from the University of Bradford.