Eric Napolitan

Eric Napolitan is a skilled Customer Success Specialist at OnScreen since May 2022, focusing on helping clients effectively utilize software through technical writing and support. With a robust background in IT, Eric has held various roles including Desktop Support Specialist at Jackson Hewitt Tax Service Inc. and Vitil Solutions, as well as Application Specialist at NetWise Technology. Previous experience also includes serving as the sole IT Specialist for Pope Golf, where comprehensive IT management was executed across multiple locations. Eric’s early career includes independent consulting services and seasonal tech support roles at Jackson Hewitt. Educational qualifications include a Bachelor's degree in English Language and Literature from the University of Central Florida and a Bachelor's in Information Technology from the University of Pittsburgh.