Michael Hallai currently serves as Director of Sales Operations at OnShift, previously holding positions such as Senior Manager of Operations and Continuous Improvement Manager. With extensive experience in customer success management, Hallai has effectively managed teams and ensured customer engagement and satisfaction. Prior experience includes roles at Snap-on Business Solutions, where Hallai directed software quality assurance efforts, implemented continuous improvement programs, and developed QA processes for various software applications. Hallai's educational background includes degrees in Electrical and Electronics Engineering from The University of Akron and Lakeland Community College.
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