Navin Kumar K is currently the Regional Manager of Escalations and Partner Support at Onsitego, where they focus on driving customer satisfaction through effective after-sales support. With over five years in this role, Navin has contributed to improving key performance indicators, including the Net Promoter Score, through strategic initiatives. Prior to Onsitego, they served as the Regional Lead at TVS Electronics, developing expertise in customer service management and business development. Navin holds a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Anna University, which complements their strong foundation in the technology services sector.
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