Eric Cole is a Senior Professional Services Consultant at Onspring, bringing over two decades of experience in the insurance industry. Previously, Eric excelled in various roles including Claims Supervisor and Quality Assurance Coach at Farmers Insurance, where they led teams and improved operational processes. Eric developed a strong foundation in talent development, compliance, and project management during their career, notably reducing a defect backlog and significantly increasing employee engagement. They hold a Bachelor of Science in Journalism from the University of Kansas and are dedicated to fostering a culture of continuous improvement and collaboration. Eric enjoys brewing beer and baking, and shares life with their wife Rachel and their dogs, Princess Buttercup and Myron.
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