Alex Bardales is an experienced professional in customer service and support, currently serving as the Vice President of Customer Service at Ontellus since September 2024. Previously, Alex participated in the Customer Success Leadership Accelerator with the Ed-tech Leadership Collective and held the position of Senior Director of Customer Support & Engagement at Istation, where a 96% Customer Satisfaction score was maintained. Alex's early career includes roles as Director of Service Operations at ExecOnline, Inc., Manager of Customer Support at Cvent, and technical and recruitment roles at Energy Search Associates. Alex's experience also includes leadership at Target as a Consumables Team Leader. Alex earned a Bachelor of Business Administration in Business Management with a focus on Human Resources from the University of North Texas.
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