Lonnie Jackson

Vice President Customer Experience at Ontellus

Lonnie Jackson has a strong record of leadership and success in various roles. Lonnie is currently the Vice President of Customer Experience at Ontellus, where they are responsible for enhancing customer satisfaction. Prior to this, Lonnie served as the Director of Vendor Management at Ontellus.

Before joining Ontellus, Lonnie was the Director of Client Services at TELUS International. In this role, they were responsible for account development, management, and growth. Lonnie also utilized data analytics to identify areas of potential growth.

Lonnie's previous experience includes serving as the Divisional Vice President at Xerox, where they held responsibility for global operations and managed three strategic business units. Lonnie also worked at Genpact as the Director of Operations, where they successfully managed receivables portfolios and implemented best practices in business process improvement.

Overall, Lonnie Jackson has a solid background in customer experience, vendor management, client services, and operations, making him a valuable asset in any organization.

Lonnie Jackson attended Austin Peay State University from 1993 to 2000, where they earned a Bachelor of Science degree in English with a specialization in Technical Report Writing.

Links

Timeline

  • Vice President Customer Experience

    July, 2019 - present

  • Director Of Vendor Management

    October, 2018

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