Philippe Hebert

Philippe Hebert is an experienced executive in customer success and operations, currently serving as Chief Customer Officer and Head of Global Customer Services at Oodrive since 2021, where leadership encompasses customer success management, professional services, and customer support. Previously, Philippe held the position of VP Customer Success & Operations at Equativ, driving significant improvements in Net Promoter Score through organizational transformation. As Senior Director of Global Customer Success at CA Technologies, Philippe managed support for mission-critical automation products, overseeing a large team of engineers across various delivery centers. Other notable roles include VP of Customer Service at Automic Software and ORSYP, where Philippe built innovative service catalogs and scalable support frameworks. Philippe's career also includes significant contributions at HP Enterprise Services, focusing on designing IT outsourcing solutions and project management. Philippe's educational background includes a Master's Degree in Mathematics and Project Management, complemented by various certifications and degrees from prestigious institutions.