Shawnon Roy is a seasoned professional with extensive experience in sales operations, business analysis, and data management. Currently serving as Sales Operations Manager at Ooma, Inc. since June 2017, Shawnon has previously worked as a Business Analyst at FonGenie, where responsibilities included facilitating Agile software development, conducting meetings with stakeholders, documenting requirements through JIRA, and designing mock-ups. Prior roles included Data Entry Analyst, contributing to data integrity and processing improvements, and Junior Business Analyst at ECalix Inc, collaborating with developers and creating technical documentation. Shawnon's professional journey began with an internship as a Marketing Analyst at Crayvit, and holds a Bachelor of Science in Business Administration with a focus on Marketing and Accounting from San José State University.
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