Sohrab Pakzaban

Sohrab Pakzaban is a skilled Technical Customer Success Specialist at Ooma, Inc. since November 2021, with prior experience as a Technical Support Specialist at Skyway West Business Internet and UC Solutions and a Technical Support Engineer at U2Telecom Inc. from 2013 to 2021. Sohrab's expertise includes troubleshooting various internet and communication services and security vulnerability management. With a solid foundation in voice traffic troubleshooting and network operations, Sohrab effectively supported clients using remote desktop tools and maintained quality of service through data traffic analysis. Sohrab's earlier roles also encompassed customer service, mobile advising, and hands-on technology experience from notable companies, complemented by educational credentials in Computer Hardware Engineering from Islamic Azad University and additional training from BrainStation and the British Columbia Institute of Technology.