Wayne Culp is a seasoned professional with extensive experience in technical support and call center management, currently serving as Manager of Enterprise Technical Support at Ooma, Inc. since October 2016, where Wayne oversees a team delivering VoIP solutions to business customers. Prior positions include Call Center Manager at Teleperformance, leading a 600-person site, and Site Manager at Sprint's Fort Worth Contact Center, achieving top performance rankings. Wayne's background includes managing diverse customer service teams and technical support operations, alongside a history in consultancy management at Sprint Paranet. Wayne holds a Master's Certification in Project Management from UC Irvine and has pursued degrees in Theology and General Studies at Berean Bible College and Central Texas College, respectively.
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