Robert Hemphill

Robert Hemphill is an accomplished professional with extensive experience in digital strategy, innovation, and customer experience across various industries. Currently serving as Client and Operations Director at Open Inclusion, Robert has developed a strong expertise in disability and age-inclusive design. Previous roles include Global Head of Innovation & Digital Strategy at HSBC Private Banking, where Robert successfully navigated internal change and fostered a culture of innovation. In previous positions at Coutts, Brilliant Basics Ltd, and National Australia Bank, Robert led digital transformations and strategic initiatives that significantly improved business efficacy and customer satisfaction. Robert holds an MBA in Strategy and Finance from AGSM @ UNSW Business School, alongside graduate and undergraduate degrees from the University of Sydney.