🤝 Open Mind Services Limited is your reliable, long-term BPO partner delivering scalable customer support solutions across industries.


✨ WE BELIEVE IN LASTING PARTNERSHIPS

Our success is built on long-term relationships. We don't just provide services—we become an extension of your team, committed to your sustained growth and success.


🔗 THE POWER OF HUMAN EXPERTISE + AI INNOVATION

We combine the best of both worlds—AI-powered automation for speed and efficiency, backed by trained professionals for personalized, empathetic support. 

While chatbots and voice bots handle routine queries instantly, our skilled agents step in when customers need a human touch.


📈 SCALABLE & RELIABLE SOLUTIONS

From startups to enterprises, our infrastructure grows with your business. Whether you need support for 100 calls or 10,000, we deliver consistent quality and reliability at every scale.


💼 OUR SERVICES

📞 Inbound Call Center Outsourcing
💬 24/7 Customer Support Helpdesks (Voice, Email, Chat)
📅 Appointment Scheduling & Management
🎯 Lead Management & Follow-up Services
🤖 AI Chatbots & Generative Voice Bots (IVR)
🔧 Vendor Management Solutions
📊 Customized CRM & Data Analytics


🏭 SERVING INDUSTRIES

🏥 Healthcare  |  🛍️ Retail  |  🛒 eCommerce  |  🩺 Medical Equipment  |  📦 Vendor Management  |  ➕ and more

We help hospitals manage patient appointments, retail brands handle customer queries, eCommerce businesses track orders, and medical equipment companies provide technical support—all through one trusted partner.


⭐ TRUSTED BY LEADING ORGANIZATIONS

Apollo Hospitals | Cloud Nine Hospitals | Vantive | and growing businesses across sectors


Whether you need to set up a complete contact center, automate customer interactions with AI, or scale your existing support operations, Open Mind Services delivers solutions tailored to your unique business needs.

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📍 Location: Gurgaon, India
📞 Phone: +91 9811331600
📧 Email: connect@openmind.in

Open Mind Services Limited

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Open Mind Services Limited

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Teams

Offices

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