Jackie Phung is an experienced software engineer specializing in Appian development, currently serving as an Appian Software Engineer at Open Systems Technologies Corporation since February 2022. Prior experience includes roles as an Application Developer at Chenega Decision Sciences and a Senior Consultant at Booz Allen Hamilton, where contributions were made to the OCC Raptor project for the Defense Intelligence Agency, enhancing functionality and customizing modules within ServiceNow. Additional experience includes Appian development for the FDA’s Infant Formula Tracking system at CollabraLink Technologies, tutoring in computer programming, and various development roles in web and Salesforce applications. Jackie Phung holds a Bachelor of Science in Computer Science from James Madison University, completed in 2016.
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