Jack R. is a seasoned professional with extensive experience in CRM systems and customer experience management. Currently serving as Support Systems Team Lead and CX Systems Product Owner at OpenAI since October 2024, Jack previously held multiple leadership roles at Sift and Twitter, including Senior Manager of Go To Market Systems and Salesforce Administration Manager, respectively. At Twitter, Jack excelled in integrating MarTech systems, significantly enhancing organizational customer focus, and implementing efficient release management strategies. Prior experience includes ownership of the GTM tech stack at Stem, Inc. and delivering impactful business initiatives at Cadalys, Inc., while also taking a brief hiatus to work in partner recruitment for JMR. Jack's career reflects a strong commitment to driving results, improving system reliability, and fostering collaborative team environments across various sectors.
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