YF

Yohvan Frederick

User Operations

Yohvan Frederick is a customer-facing executive with extensive experience in various roles including support, account management, pre-sales, sales, onboarding, and implementation. Having specialized in employee travel and expense management at Zoho Corporation, Yohvan assisted customers with software queries, handled escalations, and provided personalized demos. They are currently engaged in User Operations at OpenAI, following roles as a Customer Support Engineer at Fivetran and a Customer Onboarding Specialist at SupportNinja. Yohvan holds a Bachelor's degree in Mechanical Engineering from Loyola-ICAM College of Engineering and Technology, earned in 2018.

Location

Dublin, Ireland

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