Kim Trow is a Senior Interaction Designer with a focus on user-centered design and over 10 years of experience in IT delivery. Currently, they work at Opencast, where they define, design, and improve digital services, adhering to Government Service standards. Kim has a background that includes roles as a User-centred Design Lead at HM Revenue & Customs and various positions at companies such as Capgemini and Made Tech. With a strong commitment to accessibility and collaboration, they specialize in problem-solving through workshops and have a well-rounded skill set that includes user journey mapping and usability testing.
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