Jack Kuo

VP, Customer Engagement at Openfit

Jack Kuo is currently the Vice President of Customer Engagement (CRM & Editorial Content) at Openfit. Jack has over 10 years of experience in marketing and analytics.

Jack started their career as a Pricing Analyst II at Avis Budget Group. Jack then became the Manager, Online Marketing & Business Intelligence at AvePoint. After that, they were the Marketing Program Manager at E*TRADE Financial. Jack then became a Senior Analyst, Customer Engagement at Coach before becoming the Head of Marketing Analytics at Thrive Market. Their most recent position before Openfit was Senior Director of eCommerce Analytics & Optimization at Nine West Group.

At Openfit, Jack is responsible for leading the customer engagement team and developing strategies to increase customer loyalty and retention. Jack also oversees the editorial content team, which creates blog posts, articles, and other pieces of content to help customers get the most out of their Openfit experience.

Jack Kuo received an MBA from Rutgers University - Newark in 2008-2009, with a focus in Finance & Marketing. Jack was involved in the International Students Organization and the Finance and Investment Club while they attended. Jack Kuo also received a degree in Finance from Rutgers University in 2003-2007. While attending Rutgers, they were a part of the Rutgers Mens Rugby team and the Diverse Business Students Association.

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