NJay D. is a status-quo challenger with a strong focus on operational excellence, client services, and academia. Currently a Senior Manager at OpenLoop, they oversee patient support while managing a diverse client portfolio. With over a decade of experience across various sectors including call center operations, telecom, and e-commerce, NJay has excelled as a Client Services Manager and Country Manager in previous roles. They enriched the academic community as a University Lecturer at Far Eastern University, teaching courses in Marketing, International Business, and Economic Development. NJay holds a Bachelor of Science degree from Far Eastern University.
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