Steven Muhlhauser is a customer experience and operations leader with over 13 years of experience in high-growth startups. Their recent role as Senior Manager of Customer Experience and Operations at Better Place Forests involved overhauling CX workflows, leading a high-performing team, and significantly reducing customer cancellations. Previously, they managed customer support at Autodesk and gained diverse experience across several positions at WeWork. Currently, they serve as Senior Manager of Patient Support at OpenLoop. Steven holds a Bachelor of Fine Arts in Media Communications from The City College of New York.
Location
Boston, United States
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