Ankur Patel leads product development and engineering and is responsible for the full SaaS offering where he leads a team of engineers across the stack. Before joining OpenMethods, Ankur was head of web applications at VPI (Voice Print International), where Ankur’s team built the full WFM and WFO suite including analytics, quality, coaching, and interaction playback. After 5 years of scaling the product and team, VPI was acquired by NICE inc. Ankur holds a B.S in Computer Science from Cal Poly Pomona.
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