Shrey Kumar is a seasoned professional with extensive experience in the technology and telecommunications sectors. Currently serving as a Senior Transition Manager at Openserve since May 2024, Shrey previously held the position of Business Consultant at MTN, where expertise in optimizing Customer Relationship Management (CRM) and Order Management systems was demonstrated, leading teams and fostering strong stakeholder relationships. Shrey's background includes leadership roles at Amdocs South Africa Joint Enterprise as a Software Engineering Team Lead, significantly improving efficiency, as well as a successful tenure at Amdocs as a Software Developer Advanced, implementing Site Reliability Engineering principles. Prior experience at Infosys as a Technology Analyst involved managing project delivery in the Order-to-Activation domain and overseeing Business User Acceptance Testing. Shrey holds a Bachelor's degree in Mechanical Engineering from Ajay Kumar Garg Engineering College.
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