Michael Amaya

Michael Amaya is a seasoned professional in customer support and team leadership, currently serving as a Senior Customer Support Representative (Team Lead) at OpenSpace since April 2021. In this role, Michael analyzes operational metrics to enhance product and support offerings while leading a team that maintains a 90% customer satisfaction rating. Prior experience includes roles at Chowly, Inc. as a Senior Support Specialist, and Jellyvision as an Implementation Apprentice, where Michael honed skills in client relations and project management. Educationally, Michael holds a Bachelor of Arts in Gender & Women's Studies and Psychology from the University of Illinois Chicago.