Jean Chang is a seasoned professional with extensive experience in leadership roles within the technology and services sectors. Currently serving as the Director of Professional Services at OpenSymmetry since January 2022, Jean Chang leads the company's largest delivery practice, overseeing resource management and mentoring team members. Previously, Jean held the position of Director of Customer Success at OpenSymmetry, focusing on client satisfaction and retention for enterprise clients. With a strong background at Optymyze as Vice President of Platform Services and various leadership roles at Synygy, Jean Chang has demonstrated a commitment to data-driven decision-making, client relationship management, and process automation. Academic credentials include a Bachelor of Science in Economics from Duke University.
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