Jeffrey Howard has over 15 years of experience in the hospitality and restaurant management sectors. Currently serving as a Senior Account Manager at OpenTable since January 2010, Jeffrey manages the restaurant customer lifecycle for over 250 unique accounts, focusing on business development, retention, and value addition. Previous roles at OpenTable include Senior Restaurant Services Manager, Account Manager, and Onboarding Specialist, where responsibilities involved training restaurant staff and configuring systems for optimal connectivity. Prior experience includes serving as an Implementation Specialist at Micros Systems and a Guest Relations Coordinator at The Ritz-Carlton Hotel Company LLC, where a commitment to exceptional customer service was demonstrated. Jeffrey holds an Associate's degree in Hospitality and Restaurant Management from California Culinary Academy.
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