Phillip Rowlands

Phillip Rowlands is a seasoned professional with extensive experience in the hospitality and customer service sectors. Currently serving as a Senior Trainer at OpenTable since January 2016, Phillip has held various roles including Trainer and Account Manager. Prior experience includes working at GAUCHO in Reservations, De Vere Venues as an Event Coordinator, and as a Guest Relations Manager for the Gordon Ramsay Group, where responsibilities included managing reservations and overseeing daily tasks. Earlier roles encompass senior customer service supervision at Seatwave, administrative support at both First Choice Recruitment Limited and The Royal Marsden NHS Foundation Trust, and customer-facing positions at Gap and the Kenneth More Theatre. Phillip holds a B-TEC HNC in Performing Arts from Barking College, achieved between 1997 and 2000.