Alan MacDonald

Alan MacDonald is a seasoned technology executive currently serving as the Vice President of Renewals at OpenText. With a passion for customer success, they have extensive experience in sales, management, and customer relations. Previously, Alan held various roles at CA Technologies, including Director of SaaS Customer Success and Renewals, where they achieved significant improvements in customer retention and revenue growth. Alan also contributed to LinkedIn as Director of Customer Success, ensuring clients gained optimal value from their services. They are pursuing a Bachelor of Arts with Honours at Queen's University.