Alexandra Albert is an experienced IT professional with a focus on leadership and continuous improvement. They hold a Bachelor of Science in Information-oriented Business from Universität Augsburg and have progressed at OpenText from Business Consultant to their current role as Lead Service Manager since 2023. In this capacity, Alexandra leads a team that leverages creative problem-solving to deliver exceptional service experiences and successfully sell Managed Services Programs, utilizing their strong analytical and empathetic listening skills. Their proficiency in both German and English enhances global engagement and operational excellence.
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