Chris Wagg has extensive experience in technical support and product specialization, currently serving as a Principal Product Specialist at OpenText since January 2003. In this role, Chris manages escalated issues, mentors new hires, and represents the concerns of support specialists to management. Previously held positions include Technical Team Lead and Customer Support Manager at Minit Canada Ltd., where Chris provided technical support to users and developed instructional materials. Chris holds a degree in Network and Internet Systems Specialist and a Bachelor of Arts in Psychology from Wilfrid Laurier University.
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