Corbin Briske is a seasoned technical writer with extensive experience in managing the lifecycle of defect and enhancement requests, particularly for ServiceNow, as a Lead Technical Writer at OpenText from January 2020 to January 2025. Prior roles at OpenText include Senior Technical Writer and Technical Writer, where responsibilities encompassed optimizing intake processes and launching a Knowledge-Centered Service (KCS) program. Previously, Corbin worked at Carbonite as a Technical Writer II, Technical Editor, and in Technical Support, handling knowledge articles and ensuring content quality. A background in web development and support roles at Aptuitiv, the University of Maine, and Keene State College further complements Corbin's skill set. Corbin holds a Bachelor of Arts in Interactive Media from the University of Maine at Farmington.
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