Desmond Chen is a Principal Technical Support Consultant at OpenText, where they provide strong technical support for ITOM products and enhance user experience through documentation improvement. Previously, Desmond served as a Senior Project Leader at Hewlett-Packard, leading a team in delivering multiple R&D projects, and as a Principal Software Engineer at Intel, managing the design and implementation of a web-based subscription management system. Desmond holds a Master's degree in Telecommunications from Beijing University of Post and Telecommunications and a Bachelor's degree from Nanjing University of Posts and Telecommunications. Desmond is skilled in full SDLC, project design, and management, with multiple certifications including PMI, Scrum Master, and ITIL Master.
This person is not in the org chart
This person is not in any teams
This person is not in any offices