Eric Lanzas is currently a Customer Success Manager at OpenText, where they engage with clients to enhance customer experiences and drive product adoption. Previously, Eric worked at Micro Focus as a Digital Customer Success Manager, focusing on client relationships and service satisfaction. Their career also includes experience at Hewlett-Packard as a Software Consultant Engineer and Transcontinental Cargo as an export supervisor. They hold a Bachelor's degree in Systems from Universidad Latina de Costa Rica and are pursuing a Master's in Strategic Management of Information Technologies at Universidad Europea del Atlántico.
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