Hitesh Kumar is an Enterprise Solutions Architect at OpenText Professional Services, drawing on extensive expertise in IT Service Management and the ITIL Framework. Previously, Hitesh held roles as a NOC Engineer at HCL Technologies, a Consultant at IntelliSoft, and an AT Lead at QualityKiosk Technologies, where they managed various ITSM tools and provided solutions for complex infrastructure. Hitesh started their career managing weather data systems at the National Collateral Management Services Limited before earning a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Rajasthan Technical University. Currently pursuing an MBA in Computer/Information Technology Administration and Management at Manipal University Jaipur, Hitesh continues to develop innovative enterprise solutions.
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