Jacky Ngew is a seasoned IT leader with extensive experience in driving customer success and operational excellence. They hold a Master's Degree in Management Information Systems and have held key positions, including Service Delivery Manager and Senior Manager of Global Technical Support at OpenText. With a strong background in managing technical teams across the Asia Pacific, Jacky has consistently focused on enhancing customer outcomes and service quality while leading various strategic initiatives. Prior to OpenText, Jacky contributed to EMC in roles such as Lead Consultant and Principal Support Engineer.
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